Privacy Policy

Last updated: February 1, 2026

Your Privacy Matters

At Unpain Clinic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our clinic.

Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services.

Personal Information

When you book an appointment, register for a consultation, or contact us, we may collect your name, email address, phone number, date of birth, mailing address, and insurance information.

Health Information

To provide you with the best possible care, we collect health-related information including your medical history, current symptoms, treatment records, diagnostic results, and any other information relevant to your pain management treatment.

Technical Information

When you visit our website, we automatically collect certain technical information such as your IP address, browser type, device information, pages visited, and referring URLs.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our healthcare services and pain management treatments
  • Scheduling and managing appointments across our clinic locations
  • Communicating with you about your treatment, appointments, and clinic updates
  • Processing payments and managing insurance claims
  • Complying with legal obligations and healthcare regulations
  • Analyzing website usage to improve your online experience

Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With healthcare providers involved in your treatment at Unpain Clinic franchise locations
  • With insurance companies for the purpose of processing claims with your consent
  • With service providers who assist us in operating our website and delivering services
  • When required by law, regulation, or legal process

Data Security

We implement appropriate technical and organizational measures to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access and obtain a copy of your personal data
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data, subject to legal requirements
  • Withdraw consent for data processing at any time
  • File a complaint with a data protection authority

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences (such as language and currency), and analyze site traffic. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us at:

Unpain Clinic — Privacy Office

privacy@unpainclinic.com